Frequently Asked Questions

Hi and welcome! We look forward to meeting you. Here you can find out answers to many asked questions we have had. We hope this will help you plan your stay.

Q: Do you provide parking?

A: Yes we do provide parking, and have more parking than rooms so spaces are always available. We have three available spaces in front of our inn, these are on a first come first serve basis. We also have eight extra spaces that are located in a lot one block away on 11th and Grant. With those we will provide you a parking pass that you will have to put on your dash. The rest of the parking is on street, just be aware of the parking signs.

Q: What happens if I can't make it between the check-in time of 4:00-8pm?

A: Do not worry! If you can not make it between our check-in time please let us know and our innkeepers will call you, text, as well as e-mail you our door code so you can access the inn. When you arrive just punch in the 4 digit door code into the pad and enter. Upon entering on your left will be a little stand, on that stand will be an envelope with your name. Inside will be instructions on how to get to your room along with your room key and information on breakfast and check-out time.

Q: What if we want to have a drink when we arrive?

A: 12 Spirits Tavern is now open! Excellent question. We do have a tavern on site that is open everyday from 4-9pm located on the basement floor of the hotel.

Q: Do we accomodate special diets?

A: Yes we do. When making your reservation please put in notes that you have a restriction, allergy or special request and we will do our very best to accommodate. If you have a strict restriction please give us as much information as you can on what you can or can not eat, this will help us prepare for your meal the next day.

Q: Do you provide free wi-fi?

A: We do offer free wi-fi to our registered guests. When you arrive you will be given the passcode to access it.

Q: Do you provide any other meals other then breakfast?

A: With the opening of the tavern we now serve light appetizers and dessert. We are also within walking distance of many nice restaurants, coffee shops and bars and are happy to help with suggestions.

Q: Do I have to eat breakfast at a certain time?

A: We have a 2 hour window for breakfast. On the weekedays it is from 7:30-9:30am and on weekends it is from 8:00-10:00am. We will call you in advance to get a reservation time. We do not offer breakfast in bed.

Q: Do you have ice and hot water for tea available?

A: Yes, our guests are welcome to use the hot water spigot located in the kitchen for tea. Ice is available from 7am-9pm every night, please see our front desk or bartender and they would be happy to assist with filling your ice bucket.

Q: I am here for a convention, am I able to walk to the convention center from your inn?

A: Yes you sure can. It is about a 20-25 min walk down to the convention center. You can always take the free shuttle that will take you right there from downtown. If you would prefer (when its very cold out) it is only about a 5-10 minute cab ride.

Q: Do you provide laundry service?

A: No, we do not provide laundry service to guests, but can help coordinate dry-cleaning and laundry services. 

Q: Do you provide hair dryers in the rooms?

A: Yes, each room is equipped with a hair dryer. It will be located in either a drawer or cupboard in your bathroom.